Successful Strategy of Asking Questions v. Making Statements

Statements can be attacked. Questions cannot be attacked.

It is just that simple. As body piercers, when we make statements there is always someone who wants to pick at your statement, and that puts you on the defensive. When you are on the defensive you are not in a strong, positive position to convince the person to do the piercing or have them take your advice about a problem piercing.

Questions are open-ended and cannot be attacked. Asking questions puts you on the offense and in control. Questions make the other person respond.

A question can be asked in such a way as so it does not need an answer, but gets the point across. For instance you suspect a person is using too much sea salt and drying out the tissue around their piercing. Instead of making a statement, "You are using too much sea salt." You could ask a question like this. Could it be that you are using too much sea salt?

There are questions and there are questions.

Here is what I mean. It is better to ask questions than make statements. It is better to ask a more indirect question than a direct question. Here is what I mean. You see an irritated navel and suspect that the person is sleeping on the piercing and severely irritating it. Instead of asking the question, "Are you sleeping on it?" Ask the question. "Is it possible that you could be sleeping on it at night and maybe not realizing it?"

Same question but the latter question puts you on the side of the piercee. It makes them feel you are on their side, yet you are still in control and have said nothing that they can attack.

Using these tactics will help you build you body piercing business successfully.